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Easy return

Right of cancellation/non-compliant products

6.1 The buyer, whether a consumer or someone purchasing the Products for other business purposes, has the right to cancel the purchase – without penalty and without specifying the reason – within 14 working days from the date of delivery of the Product.

6.2 The right of cancellation may be exercised by sending, within the deadline indicated in paragraph 6.1 above, a written communication to the Pepper style by Bisetti srl office by registered letter with acknowledgment of receipt. The communication can be sent, within the same term, also by telegram, telex, e-mail and fax, provided it is confirmed by registered letter with acknowledgment of receipt within the following forty-eight hours. The date of the postmark of the accepting office will be considered as the date of sending.

6.3 The Products need to be in a resaleable condition in order to exercise your right of return. The right of cancellation, therefore, cannot be exercised if the buyer has not taken adequate measures to ensure that the Product can be returned in the same condition in which it was received (including the original packaging). The buyer must take all appropriate and possible measures to preserve the Product and do everything possible to ensure that the Product is returned to Pepper style by Bisetti srl in perfect conditions.

6.4 The buyer who has exercised the right of cancellation is required to return the Product within 14 days from the date of delivery to the following address: Pepper style by Bisetti srl Via Nichini, 11 28028 Pettenasco (No) Italy

6.5 Free return is only possible if the product is defective, for other reasons shipping costs will be borne by the buyer.

6.6 6.6 Should the buyer have already made one or more payments, these will be reimbursed by Pepper style by Bisetti srl within thirty days from the date on which Pepper style by Bisetti srl will be informed of the request of return and without further costs for the buyer. Section II: non-compliant products.

6.7 Except as established for the right of withdrawal, the buyer-consumer will also have the right to resort to legal means provided for in Part IV Title III Chapter I (from Article 128 to 135) of Legislative Decree 6 September 2005 n. 206 (“Consumer Code”) relating to any lack of conformity of the existing Product at the time of delivery.

6.8 Any defects in conformity of the Product must be reported to Pepper Style by Bisetti srl in accordance with the terms and conditions set out in Article 132 of the Consumer Code at the e-mail address indicated in point 1.8.

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