{"id":1799,"date":"2021-04-12T18:16:40","date_gmt":"2021-04-12T16:16:40","guid":{"rendered":"https:\/\/www.bisetti.com\/?page_id=1799"},"modified":"2021-04-16T16:58:28","modified_gmt":"2021-04-16T14:58:28","slug":"service-apres-vente","status":"publish","type":"page","link":"https:\/\/www.bisetti.com\/fr\/service-apres-vente\/","title":{"rendered":"Service apr\u00e8s-vente"},"content":{"rendered":"<p>En cas de d\u00e9fauts constat\u00e9s sur nos produits pendant la p\u00e9riode de garantie (deux ans \u00e0 compter de la date d\u2019achat prouv\u00e9e par le re\u00e7u ou la facture), nous vous prions d\u2019envoyer un e-mail \u00e0 l\u2019adresse suivante :\u00a0<a href=\"mailto:assistenza@bisetti.com\">assistenza@bisetti.com<\/a>\u00a0ou de nous contacter au num\u00e9ro de t\u00e9l\u00e9phone\u00a0: (+39) 0323 89116 \u2013 Num\u00e9ro de T\u00e9l\u00e9copie\u00a0: (+39) 0323 89690 du lundi au vendredi de 08 h 00 \u00e0 12 h 00 et de 13 h 30 \u00e0 17 h 30.<br \/>\nLa proc\u00e9dure \u00e0 adopter en cas de d\u00e9fauts non dus \u00e0 des causes accidentelles (couverts par la garantie) est la suivante:<\/p>\n<p>&#8211; Envoyer un mail \u00e0 <a href=\"mailto:assistenza@bisetti.com\">assistenza@bisetti.com<\/a>\u00a0en indiquant le produit d\u00e9fectueux et en expliquant le d\u00e9faut, en joignant une photo et une copie du re\u00e7u\/facture d\u2019achat.<\/p>\n<p>&#8211; Par la suite, notre service apr\u00e8s-vente vous contactera en vous fournissant toutes les informations n\u00e9cessaires pour proc\u00e9der \u00e0 l\u2019envoi du produit (si dans les 30 jours \u00e0 compter de l\u2019achat, les frais d\u2019envoi, \u00e0 condition que le d\u00e9faut soit effectivement constat\u00e9 et que le produit soit accompagn\u00e9 de son emballage d\u2019origine, seront soutenus par Pepper Style by Bisetti Srl ainsi que les frais de retour \u00e0 l\u2019acheteur ; au-del\u00e0 de 30 jours \u00e0 compter de l\u2019achat, les frais d&#8217;envoi du produit seront support\u00e9s par l&#8217;acheteur, tandis que ceux de retour seront support\u00e9s par Pepper Style by Bisetti Srl).<\/p>\n<p>&#8211; Nous r\u00e9parerons ou remplacerons le produit dans les plus brefs d\u00e9lais.<\/p>\n<p>&#8211; Nous vous prions de noter que la r\u00e9paration ou le remplacement ne sera effectu\u00e9 qu\u2019en pr\u00e9sence d\u2019un d\u00e9faut du produit et non s\u2019il est d\u00fb \u00e0 des causes accidentelles qui ne nous sont pas imputables et qui peuvent \u00eatre observ\u00e9es sur le produit.<br \/>\n&#8211; Veuillez joindre le re\u00e7u\/facture d\u2019achat au colis, en indiquant un num\u00e9ro de t\u00e9l\u00e9phone o\u00f9 nous pouvons vous contacter en cas de besoin.<br \/>\n&#8211; Les signalements de d\u00e9fauts esth\u00e9tiques et\/ou de dommages dus au transport, pour \u00eatre accept\u00e9s, doivent \u00eatre signal\u00e9s dans les 8 jours suivant la r\u00e9ception du colis.<\/p>\n<p>Pour toute question concernant les Conditions G\u00e9n\u00e9rales, pour toute r\u00e9clamation ou communication de r\u00e9siliation, d\u2019annulation de commande, de retour et de remboursement, veuillez contacter : E-mail:\u00a0<a href=\"mailto:shop@bisetti.com\">shop@bisetti.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>En cas de d\u00e9fauts constat\u00e9s sur nos produits pendant la p\u00e9riode de garantie (deux ans \u00e0 compter de la date d\u2019achat prouv\u00e9e par le re\u00e7u ou la facture), nous vous prions d\u2019envoyer un e-mail \u00e0 l\u2019adresse suivante :\u00a0assistenza@bisetti.com\u00a0ou de nous contacter au num\u00e9ro de t\u00e9l\u00e9phone\u00a0: (+39) 0323 89116 \u2013 Num\u00e9ro de T\u00e9l\u00e9copie\u00a0: (+39) 0323 89690 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"tpl-ecwid.php","meta":{"inline_featured_image":false},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service apr\u00e8s-vente - Bisetti<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bisetti.com\/fr\/service-apres-vente\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service apr\u00e8s-vente - Bisetti\" \/>\n<meta property=\"og:description\" content=\"En cas de d\u00e9fauts constat\u00e9s sur nos produits pendant la p\u00e9riode de garantie (deux ans \u00e0 compter de la date d\u2019achat prouv\u00e9e par le re\u00e7u ou la facture), nous vous prions d\u2019envoyer un e-mail \u00e0 l\u2019adresse suivante :\u00a0assistenza@bisetti.com\u00a0ou de nous contacter au num\u00e9ro de t\u00e9l\u00e9phone\u00a0: (+39) 0323 89116 \u2013 Num\u00e9ro de T\u00e9l\u00e9copie\u00a0: (+39) 0323 89690 [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.bisetti.com\/fr\/service-apres-vente\/\" \/>\n<meta property=\"og:site_name\" content=\"Bisetti\" \/>\n<meta property=\"article:modified_time\" content=\"2021-04-16T14:58:28+00:00\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.bisetti.com\/fr\/service-apres-vente\/\",\"url\":\"https:\/\/www.bisetti.com\/fr\/service-apres-vente\/\",\"name\":\"Service apr\u00e8s-vente - Bisetti\",\"isPartOf\":{\"@id\":\"https:\/\/www.bisetti.com\/#website\"},\"datePublished\":\"2021-04-12T16:16:40+00:00\",\"dateModified\":\"2021-04-16T14:58:28+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.bisetti.com\/fr\/service-apres-vente\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.bisetti.com\/fr\/service-apres-vente\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.bisetti.com\/fr\/service-apres-vente\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.bisetti.com\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Service apr\u00e8s-vente\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.bisetti.com\/#website\",\"url\":\"https:\/\/www.bisetti.com\/\",\"name\":\"Bisetti\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.bisetti.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Service apr\u00e8s-vente - Bisetti","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.bisetti.com\/fr\/service-apres-vente\/","og_locale":"fr_FR","og_type":"article","og_title":"Service apr\u00e8s-vente - Bisetti","og_description":"En cas de d\u00e9fauts constat\u00e9s sur nos produits pendant la p\u00e9riode de garantie (deux ans \u00e0 compter de la date d\u2019achat prouv\u00e9e par le re\u00e7u ou la facture), nous vous prions d\u2019envoyer un e-mail \u00e0 l\u2019adresse suivante :\u00a0assistenza@bisetti.com\u00a0ou de nous contacter au num\u00e9ro de t\u00e9l\u00e9phone\u00a0: (+39) 0323 89116 \u2013 Num\u00e9ro de T\u00e9l\u00e9copie\u00a0: (+39) 0323 89690 [&hellip;]","og_url":"https:\/\/www.bisetti.com\/fr\/service-apres-vente\/","og_site_name":"Bisetti","article_modified_time":"2021-04-16T14:58:28+00:00","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.bisetti.com\/fr\/service-apres-vente\/","url":"https:\/\/www.bisetti.com\/fr\/service-apres-vente\/","name":"Service apr\u00e8s-vente - Bisetti","isPartOf":{"@id":"https:\/\/www.bisetti.com\/#website"},"datePublished":"2021-04-12T16:16:40+00:00","dateModified":"2021-04-16T14:58:28+00:00","breadcrumb":{"@id":"https:\/\/www.bisetti.com\/fr\/service-apres-vente\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.bisetti.com\/fr\/service-apres-vente\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.bisetti.com\/fr\/service-apres-vente\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.bisetti.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Service apr\u00e8s-vente"}]},{"@type":"WebSite","@id":"https:\/\/www.bisetti.com\/#website","url":"https:\/\/www.bisetti.com\/","name":"Bisetti","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.bisetti.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fr-FR"}]}},"_links":{"self":[{"href":"https:\/\/www.bisetti.com\/fr\/wp-json\/wp\/v2\/pages\/1799"}],"collection":[{"href":"https:\/\/www.bisetti.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bisetti.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bisetti.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bisetti.com\/fr\/wp-json\/wp\/v2\/comments?post=1799"}],"version-history":[{"count":0,"href":"https:\/\/www.bisetti.com\/fr\/wp-json\/wp\/v2\/pages\/1799\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.bisetti.com\/fr\/wp-json\/wp\/v2\/media?parent=1799"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}